Front Office, Front Office Executive
1.Should welcome guests on arrival and ensure smooth check in and check out process as per company standards.
2.Should address guest queries on rooms, food, local attractions and current promotional activities.
3.Should able to maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
4.Comply with Hotel security, fire regulations and all health and safety legislation
5. Execute tasks as assigned
1.Should have proficiency in MS Office and Knowledge of electronic hotel reservation system.
2.Should have excellent communication, excellent grooming and customer service skills.
3.Should have knowledge of EPBX systems.
4. Should have working knowledge of IDS software
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