About the role
Key Responsibilities
- Supervise daily restaurant operations and ensure smooth and efficient service.
- Lead and guide F&B Associates, Stewards, and other service staff during the shift.
- Welcome guests, understand their requirements, and ensure a high level of guest satisfaction.
- Ensure proper table setup, service sequence, food presentation, and service standards.
- Coordinate with the Kitchen and other departments for timely and accurate order execution.
- Handle guest feedback and complaints professionally and escalate issues when required.
- Conduct pre-shift briefings and allocate duties to team members.
- Monitor grooming, hygiene, cleanliness, and discipline of the service team.
- Ensure proper billing, order taking, POS procedures, and cash-handling practices.
What we expect
- Good knowledge of food and beverage service standards.
- Excellent communication and guest-handling skills.
Della Resorts is part of the Della Group ecosystem founded by Jimmy Mistry. About Della Resorts