About the role
Key Responsibilities
- Provide personalized and professional service to guests as per luxury hospitality standards.
- Handle guest requests, in-room dining, food & beverage service, and special arrangements.
- Maintain complete knowledge of resort facilities, outlets, menus, and guest services.
- Ensure proper table setup, serving, clearing, and presentation.
- Coordinate with F&B, Housekeeping, Front Office, and other departments for seamless guest service.
- Anticipate guest needs and provide prompt, courteous assistance.
- Handle guest complaints and requests professionally and escalate when required.
- Maintain high standards of grooming, hygiene, etiquette, and confidentiality.
What we expect
Assist with VIP arrivals, celebrations, private dining, and special occasions.
Della Resorts is part of the Della Group ecosystem founded by Jimmy Mistry. About Della Resorts