Job Description:

1. Responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest experience.
2. Ensure knowledge of menu and all products.
3. Should follow correct reporting procedures in case of any service issues.
4. Should follow grooming standards including uniform dress code, cleanliness and personal hygiene.
5. Should take all incoming calls courteously and promptly, taking messages and passing them on to the appropriate person without delay.
6. Should have good knowledge of the restaurant's sitting arrangements.
7. Comply with resorts Standard Operating Procedures.

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Job Expectations:

1. Should have good communication skills (Oral and Written) and positive attitude.
2. Should be committed to delivering high levels of customer service.
3. Excellent grooming standards and flexibility to respond to a range of different work situations.
4. Should have ability to work on own or in teams.

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Minimum Qualification:

Graduate or Diploma in Hotel Management or Hospitality Management.

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Minimum Job Experience:

2-4 years

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Reporting to:

Director of F&B

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Travel:

N/A

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