Job Description:

Job Title: Chief of Staff to CMD

Location: Mumbai
Reports To: Chairman & Managing Director (CMD)

Role Overview:

The Chief of Staff (CoS) serves as a strategic partner and operational leader to the CMD, driving both business performance and execution excellence across the organization. The role involves overseeing key business operations, enabling effective decision-making, and ensuring seamless coordination across functions. Acting as an extension of the CMD’s office, the CoS plays a critical role in translating strategic vision into actionable plans, optimizing operational efficiency, and delivering high-impact business outcomes.

Key Responsibilities:

1. Strategic Planning & Execution
• Work closely with the CMD to define, prioritize, and execute key strategic initiatives
• Translate organizational vision into actionable plans and drive implementation across functions
• Track progress of strategic priorities and ensure timely delivery of outcomes
• Support long-term planning, business expansion, and growth initiatives

 

2. CEO Office & Business Operations Management
• Support the day-to-day operations of the CMD’s office to ensure optimal efficiency and productivity
• Manage CMD priorities, including calendar, meetings, travel, and key deliverables
• Ensure effective coordination of activities across departments aligned with business objectives
• Identify operational gaps and drive process improvements for enhanced efficiency

 

3. Communication & Stakeholder Management
• Act as a bridge between the CMD and senior leadership team to ensure alignment and accountability
• Facilitate cross-functional communication and collaboration across teams
• Support internal and external communication on behalf of the CMD
• Build and manage key stakeholder relationships (internal & external)

 

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Job Expectations:

 

4. Governance, Meetings & Leadership Coordination
• Plan and manage leadership meetings in coordination with the Management & HOD’s.
• Prepare agendas, presentations, and briefing documents for executive discussions
• Ensure timely follow-ups on action items and drive closure across teams
• Liaise with senior leadership and support governance frameworks and decision-making processes

 

5. Performance Monitoring & Reporting
• Develop and track KPIs, dashboards, and business performance metrics
• Prepare regular reports, insights, and executive summaries for the CMD
• Monitor financial and operational performance to support data-driven decision-making
• Ensure alignment of business performance with strategic objectives

 

6. Special Projects & Strategic Initiatives
• Lead and execute high-impact strategic and operational projects
• Conduct research, analysis, and feasibility studies for new initiatives
• Drive cross-functional projects that do not fall within a single department
• Support business transformation, partnerships, or expansion initiatives

7. Decision Support & Advisory
• Provide data-driven insights and recommendations to the CMD
• Assist in evaluating business opportunities, risks, and strategic priorities
• Act as a thought partner by challenging ideas and bringing diverse perspectives
• Ensure informed and timely decision-making at the leadership level

 

Key Skills & Competencies:
• Strong strategic thinking with execution excellence
• Exceptional communication and stakeholder management skills
• High level of business acumen and analytical capability
• Strong organizational and project management skills
• Ability to handle ambiguity and manage multiple priorities
• High level of discretion, integrity, and confidentiality

 

Qualifications & Experience:
• Master’s degree in Business, Management, or related field.
• 8–15 years of experience in strategy, consulting, business operations, or similar roles
• Prior experience working closely with CXOs / senior leadership
• Proven track record of driving cross-functional initiatives and business outcomes

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Minimum Qualification:

Master's in Business Management or relevant field

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Minimum Job Experience:

8-10 Years

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Reporting to:

CMD

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Travel:

Yes

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