Job Description:

Job Title: Housekeeping Manager
Job Description:
Role Overview: As a Housekeeping Manager, you will play a key role in maintaining a clean, safe, and comfortable environment for our guests and staff. Your responsibilities will include overseeing housekeeping operations, managing a team of housekeeping staff, and ensuring high standards of cleanliness and hygiene throughout the facility.
Key Responsibilities:
1. Supervision and Leadership:
• Lead, train, and supervise a team of housekeeping staff.
• Schedule and organize work assignments to ensure efficient coverage and completion of tasks.
2. Quality Control:
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness standards are consistently met.
• Address and rectify any issues identified during inspections.
3. Inventory Management:
• Manage and control housekeeping supplies and equipment.
• Place orders for cleaning supplies and amenities in a timely manner, ensuring adequate stock levels.
4. Training and Development:

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Job Expectations:

• Provide training to housekeeping staff on cleaning procedures, safety protocols, and customer service standards.
2. Guest Relations:
• Respond promptly and effectively to guest concerns or requests related to housekeeping services.
• Collaborate with other departments to ensure a seamless and positive guest experience.
3. Health and Safety Compliance:
• Ensure that all housekeeping activities comply with health and safety regulations.
• Implement and monitor proper handling of cleaning chemicals and equipment.
4. Reporting:
• Prepare regular reports on housekeeping activities, including occupancy rates, room turnovers, and cleanliness scores.
• Communicate effectively with the management team on housekeeping-related matters.
5. Asset Management:
• Prepare regular reports on housekeeping activities, including occupancy rates, room turnovers, and cleanliness scores.Communicate effectively with the management team on housekeeping-related matters

Requirements:
• Education: Bachelors in Hospitality Management. Additional certification in housekeeping or hospitality management is a plus.
• Experience: Minimum of 5/7years of experience in housekeeping, with at least 3 years in a supervisory or leadership role.
• Skills:
• Strong leadership and organizational skills.
• Excellent attention to detail.
• Knowledge of cleaning techniques and procedures.
• Effective communication and interpersonal abilities.
• Flexibility:
• Ability to work flexible hours.

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Minimum Qualification:

Relevant Field

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Minimum Job Experience:

2-5 Years

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Reporting to:

HOD

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Travel:

NO

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