About the role
Key Responsibilities
- Plan, lead, and manage the complete security operations of the resort, including guest areas, employee areas, entrances, exits, and accommodation facilities.
- Supervise and train Security Officers, Supervisors, and Security Guards to maintain high standards of discipline and vigilance.
- Develop and implement security procedures, access control, patrolling, frisking, visitor management, and surveillance protocols.
- Monitor CCTV operations, incident reporting, key control, material movement, and loss prevention activities.
- Handle emergencies, accidents, theft, fire incidents, unauthorized access, and other security-related situations effectively.
- Coordinate with Police, Fire Brigade, local authorities, and other external agencies whenever required.
- Conduct regular security audits, risk assessments, drills, and inspections across the property.
- Investigate security incidents and prepare detailed incident reports with corrective and preventive action.
- Ensure compliance with statutory security, fire & safety, and emergency preparedness requirements.
- Coordinate closely with HR and all HODs regarding employee discipline, investigations, access control, and security concerns.
- Maintain security records, daily occurrence reports, duty rosters, training records, and other MIS.
- Ensure professional grooming, discipline, communication, and conduct of the entire security team.
Qualification & Experience
- Graduate in any discipline; certification in Security Management/Fire & Safety will be an advantage.
- 15+ years of relevant security experience, preferably in luxury hotels, resorts, large hospitality properties, corporate establishments, or reputed organizations.
- Experience in handling large security teams and high-volume operations.
- Ex-Defence / Police / Para-Military personnel with relevant hospitality or corporate security experience will be preferred.
- Strong knowledge of CCTV, access control, fire & emergency procedures, investigation, and loss prevention.
- Excellent leadership, communication, crisis-management, and decision-making skills.
Key Competencies
What we expect
Excellent leadership, communication, crisis-management, and decision-making skills.
Della Resorts is part of the Della Group ecosystem founded by Jimmy Mistry. About Della Resorts